Privacy Policy

Your Information is safe with us, don't worry.

Reach out to us: When you contact us through an online form, we will ask for identifying information such as your name, email address, educational institution, certifying entity, and Qurio status (e.g., test taker, professor, or administrator). We may also ask you to provide us with information about the reason you are contacting us. We request this information so that we can accurately respond to your inquiries and address any support needs.
Register for your account: When you create or reconfigure your Qurio account, you will be required to provide us with your name, username, password, email address, educational institution or certifying entity, contact phone number, your residential address. A third-party entity processes all payments for using Qurio Services. Therefore, Qurio will never collect or retain any of your credit card or other electronic payment information. We use this information to conduct our online testing services.
Test it right: Before taking an exam, you must download our browser extension, using your username and password. Before your exam, you must provide us with access to your device’s camera and microphone and share your screen with our proctors. During your exam we continue to monitor your screen, camera, and microphone in order to meet the requirements of your institution’s testing parameters, communicate with you, and monitor your exam.

Information Collected Automatically

Website Log Data: Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. We use this information to analyze trends, to administer our websites, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Cookies: We use cookies or similar technologies to retain user settings, analyze trends, administer the websites, track users’ movements around the websites, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.
Testing: We obtain IP address information to help troubleshoot issues and verify your testing location.

Legal Basis for Processing

We process your personal information, with your consent, where necessary to perform a contract, and where doing so is in our legitimate interests such as protecting the integrity of our software, protecting the integrity of our testing process, protecting our intellectual property or the intellectual property of educational institutions/certifying entities, providing and improving our Services, and ensuring compliance with applicable laws.

Third Party Sharing

Your Institution: We may disclose information, including the video and audio recording of your exam session, to your educational institution/certifying entity upon request. We do this so that your educational institution/certifying entity can verify that you were the person taking the exam and that no exam protocols were violated.
Service Providers: We may engage certain trusted third-parties to help optimize our website and assist with our testing services. We share your personal information with these third-parties only to the extent necessary for them to perform the functions we have requested. These companies are authorized to use your personal information only as necessary to provide services to us in a manner consistent with our obligations under Privacy Shield.
Law and Harm: We may disclose your information if we believe doing so is reasonably necessary to comply with any law, regulation, or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect Qurio's rights or property.